Home > Human Resources >
APPLICANT Frequently Asked Questions
[FAQ's]
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Q-How do I find out what jobs are available at the District?
There are two methods of reviewing the current job opportunities
with SOCCCD.
- By computer-You will need a computer with internet access
to obtain the available openings information and to apply for
a position online. You may visit the job opportunities page
of the District website 24-hours a day at http://www.socccd.org.
You may also access the same job page directly by visiting:
http://www.socccdjobs.com.
- By phone-You may also contact our 24-hour job hotline at
(949) 582-4850 for a recording of all current job openings.
This information is updated on a weekly basis. To receive an
application packet by mail, please leave your 1) name, 2) phone
number, 3) address, and 4) the position title you are interested
in applying for.
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Q-What type of jobs are available at the District?
There are basically two general types of positions at the District:
academic and non-academic positions. Within these two position
types there are several other categories of positions.
ACADEMIC (Teaching)
- Part-time Faculty applications are accepted all year long
and for any subject area. Applications are accepted for a pool
of qualified candidates for a variety of temporary teaching
positions. These recruitments are on-going and generally do
not have a fixed closing date. Candidates are hired from a pool
of candidates as the need arises from Irvine Valley College
and Saddleback College.
- Full-time tenure-track Faculty applications are ONLY accepted
as the position becomes available. Unsolicited applications
will not be accepted. The recruitment period for full time academic
position is from late fall to spring.
NON-ACADEMIC (Non-Teaching)
- Classified staff positions are generally for support staff.
Applications are only accepted for an open position.
- Classified leadership positions include management and confidential
positions.
- Academic administrator (or administrative) positions include
positions such as Dean, Vice President, Executive and Interim
positions.
- Short-term temporary positions include pools of candidates
for substitute and other temporary assignments. These position
types are short-term and hourly.
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Q-How does the application process work?
Applicants can complete their applications online at http://www.socccdjobs.com
from any computer with Internet access. Hard copy applications
will also be accepted if all completed application materials are
received by the closing deadline.
After the closing date of a position, all applications will
be submitted to a hiring committee for review. As this process
is very comprehensive, the length of this period may vary from
3-6 weeks from the position closing date, depending upon the size
of the committee and the number of applications received for the
position. Please be patient during this review period as your
application is very important to us!
Those qualified applicants who are to be interviewed will be
contacted by a Human Resources/District representative. If you
applied through our new online applicant site, you may review
the status of your application after the closing date by returning
to the applicant site with your personal user name and password.
The applicant system can be accessed 24-hours-a day, 7-days-a-week
from any Internet connection!
NOTE: Possession of the minimum qualifications for a position
does not ensure an interview.
*The recruitment for Part-time Faculty and Short-term temporary
positions is different than other position types. Both position
types accept applications for a POOL of qualified candidates.
Applicants are hired based on need and on temporary assignment
availability. There are no clearly defined closing dates for these
positions since the recruitments are on-going until a qualified
pool of applicants is gathered.
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Q-What are the advantages of using our new online applicant
site to apply for a position?
There are a number of advantages to using the new online applicant
site. Some of these include:
- The ability to save your application form online for re-use
on future job openings;
- The ability to update your online application with specific
skills and experience related to the posting prior to applying
the application for a specific position;
- The ability to access and review the job requirements while
completing the application;
- The ability to submit your application immediately and directly
to the District, minimizing the risk of missing a deadline or
loss of the application;
- The online application saves time when you want to apply
for multiple jobs at one time, or apply for several positions
throughout the year;
- The ability to keep track of the status of your application
and the recruitment process;
- The ability to learn about job openings and apply for positions
at any time and from any computer with access to the web.
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Q-I liked the old way better, why did you change to the online
system?
The benefits of the online process to applicants, hiring departments
and the District far outweigh the advantages of staying with our
previous manual application process.
The online system provides more information to applicants, including
the status of the position(s) for which they have applied, daily
updates to job postings and the ability to update their application
online. The system can be accessed 24-hours-a day, 7-days-a-week
from any Internet connection. Applicants can do a search for openings
based on a particular job title and can track their application
throughout the hiring process.
The online process reduces the process time from when a job is
listed to when applications are received, thus reducing the time
it takes to fill a position. It also reduces the redundant work
of processing, printing, copying and distributing paper applications/resumes.
It provides more consistent applicant tracking information to
the District and provides us with the ability to search and utilize
application information gathered online.
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Q-Who will see my application if I use the online applicant
site?
Your online application information is located on a secure web
server and will only be available to the Human Resources Department
and the applicable hiring committee for the specific job opening
in which you apply. Your voluntary demographic information is
only available to Human Resources and will be used for EEO (Equal
Employment Opportunity) reporting purposes only. Security of your
personal information is provided in two (2) different ways:
- The applicant site is password protected. When creating a
new online application, you will be prompted to provide a personal
user name and password. This information will grant you access
to view and edit your personal information ONLY.
- The http://www.socccdjobs.com
domain name also holds a SSL (Secure Socket Layer) Certificate
by Thawte http://www.thawte.com.
This SSL certificate ensures that our registered domain name
holds a secure socket layer of encryption. The SSL ensures that
your personal data is submitted to the correct secure server
and that your data is encrypted when sent over the internet.
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Q-Where can I complete an online application?
Applications are accepted via our online applicant site. Using
the Internet, you may go directly to http://www.socccdjobs.com
or visit the link via the Job Opportunities page of the District
website at http://www.socccd.org
to create your application. Once you have completed your application,
you may apply your application to any of the open positions listed
on the Job List--simply click on 'apply for this position,' attach
a cover letter/resume (if applicable), and answer any supplemental
questions (if applicable).
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Q-Can someone help me complete the online application?
HR staff members are available to help applicants get started
and to answer questions
about the new online site for applicants. You may visit the Human
Resources Department on the Saddleback College campus in the Health Sciences Building, 3rd floor, Monday-Friday, 8:00 am-4:30 pm.
*Any job specific questions should be addressed to 949-582-4850.
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Q-Can I save my application before I finish completing it?
Yes, however you must first complete all of the required fields
notated with a *red asterisk on the current page before the application can be saved.
If you run into a time crunch and cannot finish the entire application,
you may complete just the required fields on the page and come back later
to finish the application and apply for a specific position.
Be sure that when you reach the last page of the application,
you click "Save Application”. You may return later
and edit the application before applying your application to a
specific position.
NOTE: You must remember your user ID and password
to log back on to review the status of your application.
*Please note that the applicant site will automatically time
out if you leave your computer idle for more than 60 minutes.
If you cancel the prompt on the screen the timer will begin again
for another 60 minutes. If you do not have all of the required
information, please be sure to save your current application and
return to your online application to complete the rest of the
information for your application.
If you exit the employment site before saving your employment
application, your data will NOT be saved and will need to re-enter
your application in its entirety.
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Q-How long does it take to complete the online application?
The time it takes depends on several factors including the amount
of work experience and education you have to enter, how fast you
can type, etc. You should allow 20-40 minutes for the total process.
However, you can expedite the process by collecting important
information about previous work experience, education, certifications,
etc. BEFORE you start creating your application.
If you find you are missing a piece of information requested on
the application, you may be able to skip the field and go back
later to complete it. If you decide to do this, it is important
that you return and complete the missing information BEFORE you
apply for a specific job opening. The information on your application
form when you apply will be used to evaluate your qualifications
for the job opening for which you apply. Please ensure it is accurate,
complete and contains all requested information.
*Incomplete applications will not be considered.
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Q-Can I attach my resume? How?
You may attach a resume, cover letter, unofficial transcripts,
and any other required document at the time you submit your application
for a position. Electronic documents in Word or PDF format can
be attached during the application process.
After completing the online application and applying it to the
position for which you would like to apply, you will come to an
Attach Documents screen that allows you to do one of two things:
- Attach resume, cover letter and references, etc. as applicable
OR
- Copy and paste or type in resume or cover letter information.
*It is important to read all of the instructions on the Attach
Documents screen carefully to ensure you submit ALL of the attachments
required for the position. The attachment requirements may vary
depending upon the position type. If any of the required documents
are missing at the time your application is submitted, your application
may be returned to you for incomplete information.
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Q-What if I don't have my required document attachments in
an electronic format? What do I do?
We understand that you may NOT have all of your required documents
available in an electronic format. You may send your required documents via fax to (949) 340-8007 ( please click here to fill out and print the necessary fax cover sheet ). A final option, if faxing is not feasible, is to mail the required documents to:
Office of Human Resources
South Orange County Community College District
28000 Marguerite Parkway
Mission Viejo, CA 92692-3635
Please be sure that your name and the Position ID you would like
to apply the documents to are clearly printed on the document.
NOTE: All submitted materials will become the property of the
South Orange County Community College District, and will not be
returned to the applicant.
*Once received, Human Resources will scan your documents into
a PDF format and will attach the electronic files to your applicable
online application. You will receive an email confirmation once
this has been processed. At that time, you may log in to the Employment
site to review and confirm the document attachments.
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Q-How do I apply for a job online?
The application process has three (3) simple steps:
- Create a log in user name and password. This will enable
you to come back and apply for additional positions as well
as check on the status of a position.
- Create your online application(s).
- Apply your online application to a specific job opening prior
to the closing date.
Once you have completed your online application, you are ready
to use that application to apply for one of the jobs shown on
the job postings page. You can use the Search feature on the web
site to find any open position(s) that may interest you and for
which you meet the qualifications. You may also use the same online
applications to apply for future jobs within the District.
When you apply your application to a job posting, you will be
prompted at that time to answer supplemental questions (if applicable
for the position), and to attach any applicable documents (i.e.
resume, letters of recommendation, unofficial transcripts, etc.)
along with your electronic application. It is important that you
read and follow all instructions carefully.
Your application has NOT been submitted to the District until
you receive a CONFIRMATION # from the system. This confirmation
number is your receipt that you have successfully submitted your
application to the District.
*Be sure to remember your user name and password so that you
can log back into the system at a future time.
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Q-Do I need to apply online if I am only interested in temporary
positions?
Yes, applicants may apply online for temporary positions, as well
as all other position types. Temporary positions are listed on
the Search Postings page of the website.
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Q-Can I apply for more than one job at a time?
Yes, once you have completed your online application through the
new Employment site, you can apply to multiple positions that
are currently open and on the current job listing. Even days or
weeks later, all you have to do to apply for another position
is to log back on to the applicant site and apply. The application(s)
you originally completed will still be in the system available
for you to update and/or submit for another job opening. Please
be sure that you choose an applicable job opening and select the
APPLY FOR THIS POSTING button in order to apply your online application
for an opening.
*Be sure to remember your user name and password so that you can
log back into the system at a future time.
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Q-How long is my application valid?
For any applications that you have submitted to a particular job
posting, your application will remain on file for a period of
24 months with the District. You must apply your online application
to specific positions in which you are interested.
If you complete an online application but do NOT apply your application
to any job openings for a full year, you will have to re-enter
your application before you can apply again. You will be able
to make changes to your saved application prior to applying for
a specific job opening.
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Q-When/how can I make changes to my application?
Changes can be made to your general application at anytime.
*However, once you SUBMIT an application for a particular position,
you cannot go back and make changes to the submitted application.
Changes you do make to your general application will be reflected
for any NEW position for which you apply.
- Using the online applicant site, login using your user name
and password.
- Looking at the menu bar on the left side of the computer
screen, click on "Edit Application."
- Make the desired changes to your application and save. Your
original application is replaced with the new version.
- The next time you apply for a position, your revised application
will be submitted.
NOTE: If you find that you do need to make a correction (such
as a new phone number or a name change) AFTER you have submitted
your application for a job opening, you should contact Human Resources
at jobs@socccd.org immediately.
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Q-How do I print my application?
On the last page of your online application, you will have the
opportunity to Preview your completed application. When your application
opens in a new browser window with the printable version of the
application, using the tool bar at the top of your computer screen,
click on File | Print and follow the prompts on the screen to
print.
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Q-I missed the deadline - can I still apply?
As with any position, once a closing date (deadline) has passed,
no applications will be accepted. Please continue to visit the
online applicant site and apply for new jobs as they become available.
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Q-Can I apply for a position by sending my resume via e-mail
or fax?
No. Resumes are not accepted in lieu of a completed application.
The District does not accept application packets/materials by
fax or e-mail. Now that we have transitioned to the online system,
applications should be completed via the online applicant system.
In cases where it is not possible for the applicant to complete an online application, a hard copy application packet will be
accepted by the District. Hard copy applications must be received
in Human Resources by the deadline. Late postmarks will not be
accepted.
The District encourages applicants to apply online. The benefits
to applicants that apply online are far more valuable than those
for applicants that submit a hard copy application packet. It
is also faster for the District to research the status of an online
application than it is to locate the status of a hard copy application.
Some of these online benefits include:
- The ability to save your application form online for re-use
on future job openings;
- The ability to update your online application with specific
skills and experience related to the posting prior to applying
the application for a specific position;
- The ability to access and review the job requirements while
completing the application;
- The ability to submit your application immediately and directly
to the District, minimizing the risk of missing a deadline or
loss of the application;
- The online application saves time when you want to apply
for multiple jobs at one time, or apply for several positions
throughout the year;
- The ability to keep track of the status of your application
and the recruitment process;
- The ability to learn about job openings and apply for positions
at any time and from any computer with access to the web.
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Q-How can I check the status of my application?
Using the online applicant site, you can login at any time using
your user name and password. Looking at the left side menu bar,
click on "Manage Jobs". You may verify the current status
of your application for each position for which you have applied
by reviewing the Status column provided on the Manage Jobs screen.
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Q-I can't remember my password. What do I do?
We understand that it is very possible that you may misplace your
password or user name information. In the event that you are unable
to locate your user information to access your application information,
you may contact HR via email. Please provide us with your full
name, address, and position for which you applied to. This information
will assist us in locating your applicant record in our database.
You will receive an email confirmation once your password has
been reset by the system administrator.
*Please keep this information in a safe place so that you will
be able to easily retrieve the information at a later time.
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Q-I am having a problem using the Back button to get to a
prior page. It keeps returning me to the same page, what do I
do?
It is recommended that you do not use your browser's "Back",
"Forward" or "Refresh" buttons to navigate
the Employment site, or to open a new browser window from your
existing window. This may cause unexpected results, including
loss of data or being logged out of the system. Please always
use the navigational buttons within the site.
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Q-I am having a technical problem with my computer that is
stopping me from completing the application or applying for a
job. What can I do?
Be sure you are using either Internet Explorer 5.5 or higher,
or Netscape 4.79 or higher (with the exception of Netscape 7.0).
Also, under your browser internet options, you need to have cookies
and javascript "enabled." If you are still having technical
difficulties, you may e-mail us with the specific problem and
someone from Applicant Support will assist you.
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SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER
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